Terms of service

Terms of Service

OVERVIEW

This website is operated by Natology LLC (“Natology,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to Natology. By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these terms, you should not use the website or purchase products through it.

ONLINE STORE TERMS

By using this website, you represent that you are legally capable of entering into a binding agreement in your jurisdiction or that you have obtained any required consent to use this site.

You may not use our products or website for any unlawful or unauthorized purpose or violate applicable laws while using our services.

PRODUCT INFORMATION

We make reasonable efforts to display and describe our products accurately. However, product packaging, appearance, colors, and other details may vary slightly from how they appear on your screen.

Product descriptions and information provided on this website are for general informational and cosmetic purposes and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual experiences with cosmetic and hair-care products may vary.

PRICES AND ORDERS

Prices are displayed in U.S. dollars unless otherwise indicated and may change without notice.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, unauthorized resale activity, or other circumstances affecting order fulfillment. If we cancel an order after payment has been collected, the applicable amount will be refunded.

You agree to provide current, complete, and accurate purchase and account information when placing an order.

SHIPPING

Shipping times provided on our website are estimates and may be affected by carrier delays or circumstances outside Natology's reasonable control. Additional information regarding shipping is provided in our Shipping Policy.

RETURNS AND REFUNDS

Returns, refunds, damaged items, and order cancellations are governed by our Return & Refund Policy. By purchasing from Natology, you agree to the terms of that policy.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

INTELLECTUAL PROPERTY

The content of this website, including Natology branding, logos, product names, graphics, photographs, written content, and other materials owned by Natology, may not be copied, reproduced, distributed, or commercially exploited without permission, except as permitted by applicable law.

PROHIBITED USES

You may not misuse the website, interfere with its operation or security, attempt unauthorized access, transmit malicious code, use the website for fraudulent or unlawful activity, or infringe upon the rights of Natology or others.

THIRD-PARTY SERVICES

Certain features of our store may be provided by third-party service providers, including payment, ecommerce, shipping, and other technology providers. Your use of certain third-party services may also be subject to their applicable terms and policies.

DISCLAIMER AND LIMITATION OF LIABILITY

To the extent permitted by applicable law, Natology does not guarantee that access to the website will always be uninterrupted or error-free.

Nothing in these Terms of Service is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Natology LLC from claims, liabilities, damages, or reasonable expenses arising from your unlawful use of the website, violation of these Terms of Service, or infringement of the rights of another person.

SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The version posted on this website will be the current version.

GOVERNING LAW

These Terms of Service are governed by applicable laws of the United States and the State of Texas, without limiting any consumer rights that may apply under other applicable law.

CONTACT

Questions regarding these Terms of Service may be submitted using the contact information provided on the Natology website.